1. What This Policy Covers
Kyrop is designed as a plant-care companion: a place to keep plant notes, reminders, care plans, diagnosis history, and account settings together. This Privacy Policy describes how information is handled when you use those features.
By using Kyrop, you agree that we may process information as described here. If you do not want your information handled in this way, please do not use the app or related services.
2. Information Connected to Your Use of Kyrop
2.1 Information You Add Yourself
- Account information: login method, nickname, account identifiers, and basic profile details needed to keep your account available.
- Plant library content: plant names, photos, scan results, notes, journal entries, seasonal care plans, reminders, and issue reports you create in the app.
- Support messages: details you send to us when asking for help, including screenshots, order information, or descriptions of a problem.
2.2 Information Generated by the App
- Care activity: reminder status, saved actions, plan progress, feature usage, and similar records that help the app remember your plant-care workflow.
- Device and app diagnostics: device model, operating system, app version, language, region, crash logs, and performance data used to troubleshoot and improve Kyrop.
- Purchase status: subscription state, order references, product identifiers, renewal status, and receipt validation results. Payment card details are handled by the app store or payment provider, not by Kyrop.
3. Why We Use Information
We use information to make Kyrop useful, reliable, and secure. For example, we may use it to:
- Keep your plant records, reminders, journals, plans, and preferences available.
- Provide plant-care features such as scan history, diagnosis-related results, and seasonal recommendations.
- Maintain account access, subscription benefits, wallet or credit balances, and purchase-related support.
- Send service notices, security messages, reminder-related alerts, and important product updates.
- Answer support requests and investigate technical problems.
- Measure app reliability, improve feature design, detect abuse, and protect users.
4. When Information May Be Shared
Kyrop does not sell your personal information. We share information only when there is a practical or legal reason to do so.
- Service providers: companies that help with hosting, analytics, diagnostics, payments, support, or infrastructure may process limited data on our behalf.
- Legal and safety reasons: we may disclose information if required by law or if needed to protect users, Kyrop, or the public.
- Your direction: if you choose to export, share, or send information, we process that action according to your request.
- Business changes: if Kyrop is involved in a merger, acquisition, financing, or asset transfer, information may be reviewed or transferred as part of that process, subject to appropriate safeguards.
5. Storage, Security, and Retention
We use reasonable safeguards to reduce the risk of unauthorized access, loss, misuse, or alteration. No method of storage or transmission is perfectly secure, but we work to protect information in proportion to its sensitivity.
- Some plant records, settings, journals, and cached images may be stored locally on your device so the app can work smoothly.
- Server-side records are kept only as long as needed for account operation, legal compliance, security, support, or legitimate business purposes.
- We may retain limited logs or transaction records where required for fraud prevention, accounting, dispute handling, or legal obligations.
- You are responsible for keeping your device, login method, and verification codes secure.
6. Your Choices and Rights
Depending on where you live, you may have privacy rights related to your personal information. You can contact us to request help with:
- Access: asking what personal information is associated with your account.
- Correction: updating information that is inaccurate or incomplete.
- Deletion: requesting that we delete your account information where the law allows.
- Objection or restriction: asking us to stop or limit certain processing activities.
- Portability: requesting a copy of certain information in a usable format when applicable.
- Consent withdrawal: changing permissions or consent choices where processing depends on consent.
Tip: You can also manage many app permissions, such as photos, camera, microphone, notifications, and tracking choices, from your device settings.
7. Content Rules and Safety
Kyrop may let users create, upload, store, or share content. We want these spaces to remain practical, respectful, and safe.
7.1 Content That Is Not Allowed
- Sexually explicit, pornographic, or strongly suggestive material.
- Gambling promotion, betting offers, casino promotion, or similar content.
- Material that is unsafe, exploitative, or inappropriate for minors.
- Graphic violence, threats, self-harm encouragement, or instructions for harm.
- Illegal goods, illegal services, or instructions for unlawful activity.
- Harassment, hate, impersonation, scams, spam, or deceptive promotions.
7.2 Review and Enforcement
We may use automated tools, human review, user reports, or other safety processes to evaluate content and behavior. If we believe content or behavior violates our rules, we may remove content, limit features, suspend accounts, terminate accounts, or take other appropriate action.
7.3 Reporting
- Use in-app tools to report unsafe profiles, messages, images, comments, or other content when those tools are available.
- Send urgent safety concerns to support with as much detail as possible.
- Do not misuse reporting tools or submit false reports.
8. Children
Kyrop is intended for adults and is not directed to users under 18. We do not knowingly collect personal information from minors. If you believe a minor has provided information to Kyrop, please contact us so we can review and take appropriate action.
9. Third-Party Services
Kyrop may rely on third-party services for hosting, analytics, payments, customer support, notifications, or other app functions. These services may process information under their own terms and privacy practices. We encourage you to review their policies when they apply.
10. Changes to This Policy
We may revise this Privacy Policy as Kyrop changes or as legal requirements evolve. When updates are important, we may notify you in the app or by another appropriate method. The latest version will be identified by the Last Updated date above.
Contact Us
If you have privacy questions, account requests, or concerns about how Kyrop handles information, contact us:
- Email: support@kyroptech.com
Please include enough detail for us to identify your account and understand your request. We will respond within a reasonable time as required by applicable law.